Careers

Purpose of Role

The Product Manager oversees the entire development and production process of the ASL Public Address and Voice Alarm product range and coordinates departmental teams to ensure product success. As such, the Product Manager contributes to product strategy, maintains the documented form of that strategy including product the road map, and communicates the strategy both internally and externally to existing and potential customers.

The Product Manager also monitors and reviews market and technology trends to determine best methods to make the product and services profitable for the company.

Key Responsibilities

• Define and manage the Company’s product portfolio and roadmap.
• Develop Client relationships and capture their requirements.
• Work with the Sales Team to forge and maintain relationships with key customers, explaining the current product range and obtaining feedback on issues and potential improvements.
• Develop technology and delivery partnerships.
• Work with external third parties to assess partnerships and licensing opportunities.
• Develop expert knowledge in competitor analysis by monitoring competitor product ranges and providing technical and commercial feedback to ASL management.
• Monitor, review and continually improve product design, development, deployment and support activities.
• Manage the product life cycle ensuring smooth transitioning of old product to new product with a particular emphasis on stock and customer spares/life commitment.
• Provide training to internal teams and customers.
• Deliver market requirement documents (MRD) and product requirement documents (PRD) with prioritised features and corresponding justification.
• Develop core positioning and messaging for products.
• Set pricing to meet revenue and profitability goals.
• Maintain Technical-Commercial Literature:  Data sheets, application examples, presentations.

The Candidate

Skills and attributes

The successful candidate will:

• Strong communication, IT, presentation and documentation skills.
• Meticulous, methodical and result oriented.
• Strong technical and commercial knowledge.
• Strong leadership skills with managerial capabilities.
• Good understanding of the Company’s products, key markets and ability to understand customers’ needs.
• Analytical in their approach to problem solving.
• Ability to work as part of a team and communicate well with all areas of the Company.
• Ability to deal with change and be prepared to help other areas of the business as and when needed.

Knowledge & Experience

Candidates will be able to demonstrate the following skills/experience:

• Previous experience of working in the acoustics industry (public address and voice alarm desirable)
• Previous experience of product lifecycle management.
• Experience of working in a cross functional team.
• Experience of Project Management advantageous

Education and qualifications

• Engineering degree is advantageous

The benefits

• Competitive salary
• Pension
• Life insurance
• Income protection insurance
• Health cover (on completion of probation period)
• Training & Personal development
• Opportunities for career progression

Purpose of Role

The Systems Engineering Design Authority is fully accountable for the technical sign-off of all Systems Engineering design solutions for our Customers. Supporting Systems Engineers in developing technical solutions and the creation of technical documentation related to Engineering projects.

Key Responsibilities

• Sign off all Systems Engineering designs and specifications.
• Lead the production of, and project specific design and test documentation for Control systems solutions.
• Lead the configuration of IP Public Address & Voice Alarm systems to interface with Control Systems and 3^rd party products.
• Approve all project specific user guides, reference documentation, maintenance manuals and deployment guides.
• Liaise with Systems Product Manager to shape product roadmap. To ensure our Control Systems remain a global leader in its markets.
• Design and support customer upgrade and migration plans.
• Develop Systems Engineering team skills and competences.
• Initiate process, tools and methodology improvement activities.

The Candidate

Skills and attributes

The successful candidate will:

• Be a highly experienced Systems Engineer, with a background in PAVA integrated systems.
• Have strong technical documentation skills
• Extensive Linux, networking, and product integration skills
• Strong technical skills and a desire to develop the skills of your team.

Knowledge & Experience

Candidates will be able to demonstrate the following skills/experience:

• Design experience of multiple networking systems projects.
• Experience of PAVA & control systems advantageous

Education and qualifications

• Good Electronic Engineering or Computer Science degree, or a proven track record in Systems Engineering.

The benefits

• Competitive salary
• Pension
• Life insurance
• Income protection insurance
• Health cover (on completion of probation period)
• Training & Personal development
• Opportunities for career progression

Purpose of Role

The Technical Trainer is responsible for writing, reviewing, maintaining, and managing clear, engaging, and coherent training content for ASL’s products, and delivering within an assessment and certification regime.

Training content should include materials that can be delivered in the classroom as well as online via webinar or self-taught, hosted on ASL’s learning environment. The use of video and audio tools is essential to help develop engaging content to meet the required learning outcomes

Course delivery must be tailored towards a diverse audience, meeting their specific needs. The typical delegate groups will be:

• Internal staff
• System operators
• System installers
• System maintainers
• Technical specialists
• Customers who need to keep up to date with ASL products and systems, and their developments

Key Responsibilities

• Work with Product Development, Sales, and Engineering teams to develop a training strategy for new products and features
• Work with Systems Engineers, Support Engineers, and Project Managers to identify customers knowledge gaps and specific course development that will help to reduce the pressure on the support teams.
• Plan, develop, organise, create, and maintain content to include product features and functionality, technical support knowledge base articles and guides targeted at internal and external customers
• Configure, upgrade and maintain associated training equipment and resources
• Create video and audio content to meet the needs of audiovisual learners or where a demonstration is relevant, and to help develop online support advice and guidance.
• Deliver training to staff and customers, including train the trainer courses where necessary at the ASL office in Lewes as well as overseas either in person or via webinar as required.
• Deliver training to meet the required learning outcomes using a blended learning approach as appropriate, taking account of preferred learning styles and the most convenient method for delivery
• Plan, develop and run a training schedule covering the full range of ASL products
• Continuously re-evaluate content and learning outcomes across all courses to ensure they are fit for purpose.
• Maintain content to meet ASL branding requirements and learning objectives.
• Obtain CPD accreditation for courses that customers require or would benefit from CPD accreditation

The Candidate

Knowledge and experience

• At least 3 years proven experience working in a technical position, creating content, and delivering technical training
• Working within training delivery, assessment, and verification management processes.
• Knowledge of IT networking and network design is desirable

Skills and attributes

• Have excellent communication skills
• Possess an ability to take complex issues and break them down into a series of simple concepts
• Possess an ability to take complex processes and break them down into a series of simple steps
• Be able to draw explanatory diagrams of concepts and product workflows
• Pay attention to detail and ensure accuracy and completeness of the content produced
• Be proficient with MS Office tools and other content development tools.
• Be proficient with learning management systems, such as Moodle
• Be a team player, comfortable working in a wide team, and building strong professional relationships
• Be able to work to agreed timescales
• Be able to work independently making decisions, problem-solving and driving issues to a conclusion
• Be able to develop courses meeting professional requirements
• Be prepared to travel nationally and internationally to deliver training.

Education and qualifications

• A good degree in a relevant subject would be useful but not essential as practical experience of training and technical writing is considered equally important.
• Minimum Level 3 Teaching and Learning qualification or equivalent accreditation.

The benefits

• Competitive salary
• Pension
• Life insurance
• Income protection insurance
• Health cover (on completion of probation period)
• Training & Personal development
• Opportunities for career progression
• A range of family-friendly policies including flexible working

Purpose of Role

Are you passionate about coding and software design? Does the prospect of building applications to solve high-impact business problems excite you? We are looking for C++ software developers who can build robust applications, pioneer new programs for our customers, and help define the technological future for our products.

We are looking for a number of software engineers to expand our team, at a variety of experience levels.

Junior Software Engineers

For Junior Software Engineers, we require a minimum of either: a) newly graduated in Computer Science or a related field; or b) equivalent work experience with C++.

Mid-level and Senior Engineers

We are also looking for a number of mid-level and senior C++ software engineers with an interest in helping us grow and develop our talent pool (yes - including themselves!).

Support

We are committed to supporting our new team members, and we’re building an environment that fosters knowledge sharing and mentorship. This is a great opportunity for software engineers to create impact and develop their careers.

During COVID we are working from home when possible (company supplied laptop over VPN, so you just need broadband). Long term the plan is hybrid working where there is likely to be a minimum of 1 or 2 days a week in the office.

As a software engineer in ASL, you will have technical ownership of your designs and services, and you will influence good coding practices among your peers. Responsibilities include designing, coding, reviewing, testing, fixing, researching, deploying, and maintaining services and code in production environments.

We are looking for experienced software engineers who use technology to solve complex problems, collaborating with team members and across teams. You may create or have a responsibility to improve or invent tools or applications.

Things we're looking for

Excellent problem-solving skills and ability to articulate real-world problems into technical solutions.

Experience mentoring more junior software engineers to improve their skills.
Experience of contributing to building, designing, and deploying performant (reliable and scalable) multi-threaded and/or distributed systems.
Linux is our main development environment, however only interest in gaining this experience is required, and we do value the expertise of other platforms.

About us

We use predominantly C++ and Qt to develop mostly cross-platform products and solutions.  Our key software product is a top-level control system that manages various other systems and presents the information from them in a coherent fashion to the operators and includes a 3D interactive map.  Our core hardware product domain is public address / voice alarm (think stations and stadiums).

The benefits

• Private Healthcare
• Company pension – employer contribution 5%
• Death in service benefit
• Group sickness benefit
• A range of family-friendly policies including flexible working.

Purpose of Role

The overall responsibility of the Buyer is to support the Procurement Team within ASL / zenitel.

Key Responsibilities

• Support the procurement team in the development of product category strategies by undertaking market analysis and research.
• Collate Request for Quotation (RFQ) responses and complete costing sheets
• Support buyers in the critical path management of pre-production samples for new tenders managed by the procurement team
• Understand and deliver to stakeholder requirements
• Produce and maintain information on suppliers and undertake due diligence on new suppliers
• Liaise with suppliers on quality problems in conjunction with company quality standards
• Maintain technical reference files for all bought components and related suppliers
• Build, maintain and manage supplier relationships and keep up good communications
• Ensure compliance to company guidelines and to procurement policies and procedures during supplier negotiations and contracts
• Liaising with the engineering department on obsolete/alternative parts.
• New supplier set ups, sending out the set-up forms and liaising with accounts to have the accounts set up on CRM system.
• Comply with the Health, Safety and Environmental Policies.

Skills & attributes

• High level of attention to detail
• Good communication and negotiation skills
• Analytical, numerically astute, with strong problem-solving abilities
• Able to work well under pressure and to take Initiative
• Strong computer skills: use of MS Office applications, e.g., Excel, Word, Outlook, Macros
• Manage own work effectively with minimal supervision
• Work as part of a team and communicate well with all areas of the Company
• Good organisational skills
• Is self-aware, optimistic, and open to change
• Ability to follow accurately written procedures
• Able to build and maintain effective and productive relationships with staff, stakeholders, and suppliers
• Good communication, negotiation, interpersonal and influencing skills

Knowledge & experience

• Experience of working closely with suppliers.
• Experience with using Microsoft access database, Excel, and Macro’s skills for report generation.
• Previous experience of working in a procurement team within a manufacturing environment.
• Experience of Enterprise Resource Planning (ERP) / Materials Resource Planning (MRP)
• Knowledge of reading Technical / Mechanical drawings.
• Knowledge of product categories and markets including manufacturing processes and costs, product make-up, specifications, and raw material costs.

.

Education & Qualifications

• HNC/D in Electronic Engineering, or related subject
• 3+ years of buying experience
• Chartered Institute of Procurement & Supply (CIPS) or similar qualification or studying towards CIPS qualification would be advantageous

The benefits

• Private Healthcare
• Company pension – employer contribution 5%
• Death in service benefit
• Group sickness benefit
• A range of family-friendly policies including flexible working.

Purpose of Role

The SoftwareTest Engineer has the responsibility for functional and standards testing of ASL’s Control System products.

Key Responsibilities

• Produce test strategies for software validation
• Schedule testing activities in line with Company priorities and objectives
• Conduct manual testing on new or updated software
• Create and execute automated testing scripts for software
• Develop test procedures and perform the testing for new products and major upgrades to existing products

Skills & attributes

The successful candidate will:

• Have good communication skills, be comfortable working with all levels of the organisation and building strong professional relationships
• Have very strong documentation skills
• Have an interest in leading edge control system and audio technology.
• Ability to work within agreed timescales
• Be able to work independently making decisions, problem solving and driving issues to a conclusion.
• Above all have strong technical skills and a desire to develop these.

Knowledge & experience

Candidates will be able to offer several (ideally all) of the following skills/experience:

• • Writing test plans and managing testing logistics
  • Software testing of C++
  • Experience of developing test automation frameworks
  • Linux fundamentals
  • Familiarity with requirements and specification of complex systems.
  • QT & GUI Testing
  • SQUISH Test frameworks
  • Google Test
  • Evidence of disciplined approach to test strategies and configuration
  • Microsoft Office

Education & Qualifications

• A good degree in a relevant subject or a proven track record

The benefits

• Private Healthcare
• Company pension – employer contribution 5%
• Death in service benefit
• Group sickness benefit
• A range of family-friendly policies including flexible working.